Privacy policy

privacy policy

Our website respects your privacy and strives to protect your personal data.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the Site directly or through another website, you consent to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in the manner set out in this Privacy Policy. We will collect information as necessary or if it is directly relevant to our dealings with you.

We will retain your data as required by law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special electronic account on the site that you access using your username and password.

1- Data we collect:

We may need to collect your information if you want to place an order for an item from our site.

We collect, store and process your necessary data to follow up on your purchase from our website, to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details and payment card details.

We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify the financial transactions that you make on the Internet, audits of downloading data from the site, identifying site visitors, developing site page designs and/or contents and assigning them to users. We conduct numerous researches related to demographics, and send useful or required information to the user, for example information about products and services, in the event that you do not object to contacting you about that. Communication takes place via e-mail to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may give your name and address to a third party for the purpose of delivering your order to you (for example, a delivery person or supplier).

We may be able to store details of your current order on our website but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or that you will soon make. You can also manage your address details. You should also undertake to deal with strict confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is due to our fault.

Third parties and website links

We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of this Privacy Policy. We may, for example, use a third party to help us deliver products to you, receive payments from you and use them for statistics and marketing research purposes or to assist the customer service team. We may need to exchange information with a third party for the purposes of fraud protection and credit risk reduction. And in the event that our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain advertisements of third parties, links to other websites or frames of other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, in addition to that we are not responsible for any third party to which we transfer your data in accordance with the privacy policy.

2- COOKIES

Acceptance of cookies is not a requirement for visiting the Site. However, we point out that it is not possible to use the “basket” functions on the site and order any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the Website. Your browser stores these files on your computer's hard disk. Cookies can be used to discover your Internet Protocol (IP) address, which saves you time when you are on or want to visit the Site. We use cookies for your convenience when you browse this website (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (eg for targeted marketing). You can set your browser to not accept cookies but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. In order to analyze how users use the website, Google Analytics uses cookies, which are text files placed on your computer. The information generated by the cookies about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data held by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you will not be able to use the full functionality of the website. By using this website, you consent to Google using your data in the manner and for the purposes detailed above.

3- Safety

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We place physical, electronic and procedural safeguards directly on the collection, storage and disclosure of your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.

4 - Customer rights

If you are concerned about your data, you have the right to request access to personal data that we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.